During D-Congress, several photographers will be on-site for documentation and for future advertising in our own channels. If you prefer not to be photographed, please inform the photographer directly. Read more about our personal data and privacy policy here: https://www.svenskhandel.se/svensk-handel-s-privacy-policy/

We do not apply any specific rules for bags on-site.

A cloakroom is available adjacent to the check-in area at Entrance 5.

Yes! You can change the name on your ticket until March 3rd.

• If the participant was registered through the Partner Portal, the Partner Portal administrator can update the participant’s details directly.
• If you were registered through a group booking, the person responsible for that group booking will be able to make the name changes.
• If you’re unsure how you were registered or need assistance, you are very welcome to contact us at d-congress@svenskhandel.se.

According to Svensk Handel’s general terms, “4.1 If the Customer is prevented from attending the Event or otherwise cancels the order, the ticket will not be refunded.” That said, we’re happy to help you make the most of your ticket – you’re welcome to transfer it to a colleague who doesn’t already have a ticket and would enjoy attending in your place.

If your badge is lost, please visit the Service Desk to report it missing. Please note that we are unable to replace lost badges. To receive a new one, a new ticket will need to be purchased.

Yes, your badge is a valuable document that you need to wear/ keep visibly throughout your entire stay.

Your badge, which serves as your ticket to D-Congress, must be collected on-site at Entrance 5. You will receive an email on March 3rd with a personal QR code valid for your badge.

• Badge Pick-up at Entrance 8 and Speaker Lounge open at 08:00
• Exhibition Hall, Entrance A,B,C open at 08:30
• Program starts at 08:45
• Morning Fika at 10:00
• Lunch served from 11:30
• Afternoon Fika at 14:30

• Badge Pick-up at Entrance 8 and Speaker Lounge opens at 09:00
• Exhibition Hall, Entrance A, B, C open at 10:00
• Program starts at 10:30
• Lunch served from 11:30
• Fika at 15:00
• Welcome mingle in the Exhibition Hall 17:00-19:00

Yes, we offer options for special diets and allergies. Please indicate your dietary preferences during registration or contact us in advance so we can ensure suitable options are available.

A varied lunch will be served on both Wednesday and Thursday. Specific menu information will be available on-site.

Yes, food and fika for both days are included in the ticket price.

Yes, many of the speaker sessions will be recorded and available for viewing on D-Congress.se  afterwards. This means you won’t miss anything, even if you can’t attend all sessions live.

In the speakers lounge, technicians will be available to help you review your presentation. Coffee, fika, and fruit are also served there throughout the day.

Speakers and panel participants collect their badges in our dedicated speakers lounge, located at Entrance C. Our hosts will be happy to assist you with directions on-site.

If you, as a speaker, have any specific accessibility needs, please contact us as soon as possible so we can plan and assist you in the best way.

Yes, Svenska Mässan is accessible. If you have any specific needs or questions regarding accessibility, please contact us in advance.

Yes, as before, a Late Night Party will be held as an afterparty after the festival. The Late Night Party is only available to those with a festival vristband. The Late Night Party opens at 10.30 PM and closes 03.00 AM.

The festival opens at 6:30 PM, the last act ends around 11:00 PM.

Your Festival wristband is a valuable document that you should wear on your arm throughout your entire stay at D-Congress. If your Festival wristband is lost, please visit the Service Desk to report it missing. Please note that we are unable to replace lost wristbands.

Any available tickets will be released on February 1st. If you receive a ticket, you will be notified via email and can then choose to accept or decline.

Unfortunately, the Late Night Party is only accessible to those who have a festival ticket. Festival tickets were a bonus for early registration, and spots were limited. If you signed up for the waiting list for festival tickets, there is still a chance you might get a ticket if someone cancels.

The D-Congress Festival is a concluding evening event. Please note that festival tickets were limited and offered as a bonus for early registration.

Yes, as a D-Congress attendee, you receive a preferential rate at Gothia Towers. We recommend booking as soon as possible as prices increase with demand.

From Central Station:The easiest way is by tram from Drottningtorget. Download the Västtrafik app to buy a ticket.

• Train: Book your journey in advance via SJ or VR.
• Flight: From Landvetter Airport, the easiest way is to take the Flygbussarna (airport coaches) to Korsvägen (approx. 20 minutes), which is located directly outside the exhibition center.
• Bus: Buses also run to Gothenburg. Svenska Mässan has agreed prices with both Flygbussarna and Bus4You. [Insert link for more info if desired].
• Taxi: Contact Taxi Göteborg (031-650 000) or Taxi Kurir (031-27 27 27).
• Car: Use your GPS. The nearest parking garage is Fokusgaraget.