Jonas Arnberg
Detaljhandelspodden
Grundare
Presented by: Svensk Handel in collaboration with Airmee, DS Smith, Inretrn and PostNord
From Ambition to Action: The Next Generation of Sustainable E-Commerce
Stage: F3
Innovating for Impact
2:30 pm-3:40 pm - 4 March
Go to F3
Add to calendar2026-03-04 14:30:002026-03-04 15:40:00Europe/StockholmFrom Ambition to Action: The Next Generation of Sustainable E-CommerceDetaljhandelspodden - Jonas ArnbergInnovating for ImpactSvensk Digital Handelnoreply@dhandel.seevent
From Ambition to Action: The Next Generation of Sustainable E-Commerce
In this special session, we explore how the checkout experience shapes customer expectations around convenience and accessibility, how return rates can be reduced while increasing customer value, and how smarter processes can streamline warehouse operations.
The participants are all industry frontrunners and will share insights and practical examples across three key themes:
- The Checkout: The Key Moment for Sustainable Decisions
- Reducing Returns, Increasing Value
- Saving Costs and Resources in the Warehouse
Jonas Arnberg
Detaljhandelspodden
Grundare
Presented by: PostNord
What Do Kicks Customers Value Most? PostNord and Kicks Shaping the Future Delivery Experience
Stage: J2
Borderless Brandscape
2:30 pm-3:00 pm - 5 March
Go to J2
Add to calendar2026-03-05 14:30:002026-03-05 15:00:00Europe/StockholmWhat Do Kicks Customers Value Most? PostNord and Kicks Shaping the Future Delivery ExperienceDetaljhandelspodden - Jonas ArnbergBorderless BrandscapeSvensk Digital Handelnoreply@dhandel.seevent
What Do Kicks Customers Value Most? PostNord and Kicks Shaping the Future Delivery Experience
PostNord is at the forefront of redefining the e-commerce experience, opening a unique dialogue with Kicks one of the Nordic region’s leading beauty retailers. Together, we explore what Kicks customers value most in their shopping journey and how delivery becomes a key element of the overall experience. Leveraging insights from the E-barometer Annual Report 2026 and Kicks’ community-driven strategy, we set the standard for tomorrow’s e-commerce where convenience, speed, and personalized engagement take center stage.
Jonas Arnberg
Detaljhandelspodden
Moderator
Presented by: Svensk Handel in collaboration with X
Designing the Second Life: How We Build Tomorrow’s Consumption
Stage: F3
Innovating for Impact
3:20 pm-4:30 pm - 5 March
Go to F3
Add to calendar2026-03-05 15:20:002026-03-05 16:30:00Europe/StockholmDesigning the Second Life: How We Build Tomorrow’s ConsumptionDetaljhandelspodden - Jonas ArnbergInnovating for ImpactSvensk Digital Handelnoreply@dhandel.seevent
Designing the Second Life: How We Build Tomorrow’s Consumption
Circular commerce is gaining momentum, but scaling it profitably requires innovation, clear standards, and cross-industry collaboration.
In this session, leading industry voices share their visions and practical strategies across three key themes:
- Vision – Designing the Second Life: How We Build Tomorrow’s Consumption
- The Consumer – Why Tomorrow’s Customers Choose Secondhand
- The Business Model – Building Scalable and Profitable Secondhand
